Shipping & Returns


At Oakywood, we work alongside trusted carriers like UPS, DHL, USPS & many more around the globe to provide both USA, Europe & International Worldwide shipping services. We always do our best to deliver your order as soon as possible.

US orders are shipped from Henderson, Nevada*
Europe & Worldwide orders are shipped from Ciche, Poland

*All personalized orders are shipped from Ciche, Poland

You can calculate the shipping cost in checkout.

Shipping methods:

  • EU: Express delivery - DHL Express (1 Business day)
  • EU: Standard - DHL Parcel (2-5 Business days)
  • US: UPS or USPS (1-4 Business days)
  • WORLDWIDE: DHL or UPS Express (2-5 Business days)

Returns & Exchanges

  • If you are not completely happy with the received product, please send it back to us within 30 days for a full refund. Please also email us at or use the contact form to inform us. 
    Please, remember: you cannot return a personalized product.
  • We'll issue a refund on receipt, or exchange the item for a different size/color if preferred. The cost of returning the item to us is your responsibility.

  • To return your product, you should mail it to:

    US & CANADA:
    7365 Commercial Way, 
    Suite 120
    Henderson NV, 89011

    Ciche 35B,
    Ciche, 34407

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.



  • All of our products are fully guaranteed by the manufacturer for one year to the original purchaser. The manufacturer’s warranty covers repair or replacement of defective parts.

Thank You!