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Shipping & Returns


At Oakywood, we work alongside trusted carriers like UPS, DHL, USPS & many more around the globe to provide both USA, Europe & International shipping services. We always do our best to deliver your order as soon as possible.
US orders are shipped from Henderson, Nevada or Ciche, Poland based on availability, Europe & Worldwide orders are shipped from Ciche, Poland.
You can calculate the shipping cost at checkout.


US, EU, UK, Canada, Norway and Switzerland - all taxes and import duties are included in the final price. 

Shipping methods:

  • EU: Express delivery - GLS or UPS (1 Business day)
  • EU: Standard - GLS or UPS (2-5 Business days)
  • PL: InPost (1 Business day)

  • US: UPS, USPS, or FedEx (1-4 Business days)

  • Worldwide: DHL or UPS Express (2-5 Business days)


  • Estimated time of delivery for custom-made products - 3-4 weeks


Return & Exchange

  • If you are not completely happy with your order, you can return it within 30 days for a full refund. Please, remember: you cannot return a customized product.
  • To return your order:
  1. Please email your return request at or use the form provided below.

  2. We will help you organize the shipment to one of our local return points (local return addresses available in USA, Germany, France, Poland, UK and Australia).

  3. We will create a return label for you. Shipping costs are non-refundable, the cost of return shipping label will be deducted from your refund.

  4. Once we will receive your return, we willl issue a refund on a receipt, or exchange the item for a different size/color if preferred.


Delivery before Christmas

We guarantee that orders placed within the dates given below will be delivered before Christmas (by December 24th).* Orders placed later may not reach you on time. Please take this into account when shopping for Holiday gifts.

  • USA, Canada:
    DHL Express or UPS - by December 17th 
  • UK, Norway, Switzerland: 
    DHL Economy - by December 17th
    DHL Express - by December 20th
  • EU:
    DHL Economy, UPS, GLS - by December 17th
    DHL Express - by December 20th
  • Poland: by December 20th
  • Rest of the world: by December 14th

The information applies only to standard products from our offer.
Custom products such as Desks, custom Desk Shelves and custom Desk Mats ordered now will be delivered after Christmas.

We recommend choosing DHL Express for all locations as it has the highest on-time delivery rate.

*Guaranteed dates are based on our historical experience with carriers, please keep in mind that unforeseen circumstances may arise. In the rare event that your order is not delivered on time, we will refund the shipping costs.


Local return points

Greenline Distribution C/O  STG/ATTN: RECEIVING
751 W Warm Springs RD #140
Henderson, NV 89011, USA


141 Great Bridge Street,
B70 0DA West Bromwich


Oldenburger Ring 3,
02829 Markersdorf


22 rue Edmond Rostand porte 0012,
59130 Lambersart


13/14 Burgess Rd
Bayswater North VICTORIA, 3153


Ciche 38A
Ciche, 34407




  • All of our products are fully guaranteed by the manufacturer for two years to the original purchaser. The manufacturer’s warranty covers repair or replacement of defective parts.

Returns form