Shipping policy
At Oakywood, we’re committed to getting your order to you quickly and safely. That’s why we work with trusted carriers like DDP, UPS, DHL Express, FedEx or DB Schenker for international deliveries.
Shipping
Shipping costs are calculated at checkout based on your location and order size.
Delivery times vary depending on destination, but we always aim to get your order to you as quickly as possible:
European Union
Orders shipped from our workshop in Poland usually arrive within 1–3 business days.
United Kingdom, Switzerland & Norway
Deliveries to these destinations typically take 3–5 business days.
United States, Canada, Asia & Middle East
International deliveries usually take 3–6 business days, depending on the destination and carrier.
Duties & Taxes
No hidden fees - we want you to know exactly what you’re paying for.
European Union
Orders within the EU are shipped directly from our workshop in Poland (EU) and are not subject to duties. The price displayed on our website is the final price you pay.
United Kingdom, Switzerland & Norway
Orders to the UK, Switzerland, and Norway are shipped duties and taxes paid (DDP) — all import charges are already included in the product price.
United States, Canada, Australia, New Zealand, Mexico, Japan, Singapore, Hong Kong, Saudi Arabia & United Arab Emirates
For these destinations, duties and taxes are calculated at checkout, and your order is shipped duties and taxes paid (DDP). You’ll see the full, final cost before placing your order, with no additional fees upon delivery.
All Other Countries
For all other international destinations, orders are shipped DDU (Delivered Duty Unpaid). This means import duties, taxes, and any customs-related fees are the customer’s responsibility and must be paid upon arrival in the destination country.